Star Services International Pty Ltd (“Star”) respects the privacy of your personal information and data in our care, and we are committed to maintaining the security of all such information provided to Star in accordance with the Privacy Act 1988 (as amended) the Australian Privacy Principles, and any other applicable laws or regulations governing privacy, personal information or data and its collection, acquisition, management, storage, use, transfer, exchange or destruction.
What information is collected and why
Personal information is collected by Star from individuals for business purposes and may be collected from customers, potential customers, suppliers and their representatives.
Business purposes may include the processing of payments, delivering orders, managing promotions, providing refunds, verifying your identity, communicating with you, conducting market and product research, dealing with enquiries from you, working with our service providers and providing, administering and improving our products and services.
The types of personal information which may be collected from you via our contact forms, enquiry forms, quote lists, surveys include: name, title, email address, street address, mailing address, delivery details, telephone numbers, business details, payment details, order history, product preferences, credit card details, and financial information.
Star may in the course of its business use personal information for direct marketing of its products and services. You may opt out of receiving future marketing communications from Star by contacting us directly at any time.
Ways we collect your information
We collect your personal information in a number of ways; written forms (including order forms, enquiry forms, credit applications and job applications), via email, letter, fax or telephone contact, your mobile or other messaging technology, via the internet including websites and social media, via our websites, in person either directly from you, from publicly available sources of information or from other persons or organisations.
Star websites uses ‘cookies’. A cookie is a piece of data that is stored on a computer or device which allows us to enhance your online experience with us.
When one of our websites is visited, records of visits are logged for statistical, maintenance and improvement purposes. The service or internet provider address is collected and cannot be traced to an individual user. We do not identify the browsing history of our website users and visitors. The only exception to this is where a law enforcement agency lawfully requires us to, or we are required to do so under local law.
If you do not wish to accept cookies, you can set your browser to refuse them.
Some of our websites use Google Analytics which captures data about the traffic to our websites. This data does not identify individual users, and we use this data to help us understand how our websites are used.
How information is stored, managed and protected
Personal Information is either stored in facilities that Star owns and manages or those that are owned and operated by our service providers. Star takes reasonable steps to maintain the security and protect all personal information in our care.
Star may provide personal information to relevant Star employees, sub-contractors, distributors and third party advisors who require this information as a part of the work they perform on behalf of Star.
Your data protection rights
Under certain circumstances, by law you have the right to:
How to contact us
You can contact us in writing via email to email@example.com